Shipping Policy
DATE OF LAST UPDATE: 19th Jan, 2022
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3 business days.
Shipping rates and delivery estimated
Shipping charges for your order will be calculated and displayed at checkout.
Shipping method Estimated delivery time Shipment cost
Standard Shipping (Via Australia Post) 5-10 business days Free
Currently, we only ship to the Australian states and Territories, we cannot ship to P.O. boxes or military bases or diplomatic locations.
Shipment confirmation and order tracking
When your order is processed and a tracking number is available, you will receive an email with tracking information.
Customs, duties, and taxes
Runners Jam is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.
Damages
Runners Jam is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
Runners Jam does not ship internationally.
If you have questions about shipping? Contact customer service at info@runnersjam.com.au